FREQUENTLY ASKED QUESTIONS

DELIVERIES:

For all questions relating to delivery times and costs,

Please see: this page

Do you provide information on product tracking/monitoring?

Yes, you will receive an email with your tracking number as soon as your package is shipped.

I still haven't received my order. What's taking so long?

We apologize for the delay. Please note that several factors can affect delivery times: strikes, etc.

You can, however, track your order and see its location at any time. If you still need help tracking your package or have any questions about it, please contact us by email atcontact@claireshowroomguyane.com

THE ARTICLES:

  Do you have a refund policy?

Yes, click HEREto view it.

How to choose the right size?

Remember to read the product description of the clothing carefully before buying. You will find information about sizes there.

ORDERS:

How can I know if my order has been successfully placed?

You will receive an automated email informing you that your order has been processed. Once the order has been shipped, you will receive another email informing you that your order has been dispatched, and we will provide you with the tracking number to track your shipment.

Can I make changes (size or address) to my order?

Yes, to do so, contact us HEREas soon as possible after your purchase.

If you have received a shipping confirmation email from us, this means that we will unfortunately not be able to make any changes to your order.